Volkswagen recently added to its high standards of customer service with a secured call-back service – after not more than 10 minutes!
The new standardized process is as easy as it is efficient. Everybody interested in Volkswagen can revert online to the company using the internet homepage. Latest 10 minutes after the request is registered the enquirer will receive a call-back from a well trained Volkswagen Call Center Agent who will help to find further information.
Talking about the benefits of this advanced service, Mr. Lutz Kothe, Head of Marketing & PR, Volkswagen Passenger Cars, Volkswagen Group Sales India Pvt. Ltd. Said “The utmost goal of Volkswagen is not only to provide premium and high quality vehicles but also customer service of the same standard. Thus to make the customer feel special is a pleasure for us. We’re always happy to talk to our customers. This service emphasizes our commitment towards customer satisfaction.”
The service is available from 08:00 a.m. to 08:00 p.m. throughout the year.